Customer Services
Lowest Price Guarantee!LIVE
Clothing Specialists
Let a live clothing specialist show you around our
website.
LIVE clothing Specialists can help you find things faster and with less
confusion. Many times, the live clothing specialist can help you zero in on
exactly what you are looking for while explaining issues concerning pricing,
artwork, samples, delivery times, and shipping.
Art
Department
Click here for Artwork
Shipping
All customers quotes and pricing in our on-line catalog is priced without
shipping. We will be happy to work with you to quote your shipping services.
Delivery typically in 2-5 days* (Ground)
Up-to-the minute package status tracking
Delivery of virtually any size and weight package
FedEx International priority services are door-to-door, customs cleared
Delivery to over 200 countries
USA outbound shipments to more than 50 cities in Europe arrive by noon the
second business day.
Shipping Within the USA
Items shipped within the USA are shipped United Parcel Service (UPS) ground
or by common carrier. Overnight service with choice of UPS or FedEx
Random
Samples
Random samples are almost always available for each
product. We send a random sample to you before production begins on all orders
to avoid any misinterpretations of product specifications. If you would like a
random sample before ordering, we will be happy to send it for your inspection.
Customer
Satisfaction
1st & Main Embroidered Clothing &
Apparel wants you to be
completely satisfied with our service and every promotional product you select.
Satisfaction comes from our meeting your exceptional customer service. We
take every possible measure to ensure accuracy on every order. Each order
that is placed with us is totally custom. We will provide computerized
quotes, order acknowledgments, art approvals, and shipping acknowledgments to
keep you informed of the status of your order. Random
samples are almost always available for each product. We send a random sample to
you before production begins on all orders to avoid any misinterpretation of
product specifications. If the customer elects to skip any of the above
ordering procedures that assures accuracy, our complete satisfaction
guarantee will be voided.
Terms
and Conditions
The acceptance of the order and method of
payment will be subject to 1st & Main Embroidered Clothing & Apparels
credit department approval. First time
orders normally require pre-payment. Open account status can be granted with
proper credit references. Please fax
attention to credit department for credit application. Our fax number is:
(419)584-1613. We also accept bank wire transfers, letter of credit
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